Returns & Exchanges
At Silver Creek Nursery Ltd., we want you to be completely satisfied with your purchase. If your selection doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all boutique tags are still attached and the garment is in its original condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the items at our warehouse, your refund or exchange will be processed within 5 to 7 business days.